R
Research.
DIRECT COMMUNICATIONS • CONTACT CHANNELS

Get in Touch with RSCH

Official communication channels for the Research team (rsch.io) for technical support, platform inquiries, and security incident investigations.

SLA < 24 Business Hours

Customer Support & Inquiries

Technical Support, Platform Licensing & Integrations

For technical assistance with platform operations, API integration guidance, institutional or enterprise licensing, and research collaborations.

cs@rsch.io
Priority Incident Triage

Abuse & Security Incident Triage

Unauthorized Operations, Policy Violations & Vulnerabilities

Strictly designated for reporting suspected misuse of RSCH tools or infrastructure, unauthorized cyber activities, Terms of Service violations, and coordinated security disclosures.

abuse@rsch.io

Incident Reporting & Abuse Protocol Guidelines

Attach Raw Logs & Targets

Please include target hostnames, source IP addresses, UTC timestamps, and relevant raw HTTP headers or log payloads demonstrating unauthorized actions.

Zero-Tolerance Policy

Any user account or API key confirmed to facilitate malicious intrusion attempts or unapproved scans is permanently and irreversibly revoked.

PGP Encryption Available

For high-severity or confidential vulnerability reports, request our security operations public PGP key prior to transmitting sensitive attachments.